Travel Management

This course is designed to teach you ways to simplify the organization of travel information, book and manage reservations with ease, and provide your executive with expert level travel assistance when things go wrong. You will gain insider knowledge into the travel industry and learn tricks of the trade from real travel experts.

Up Your Travel Game

An extensive training course from the team at Lola.com.

Course curriculum

  • 1

    Introduction

    • Hello from Lola.com!

  • 2

    The Basics of Executive Travel

    • Eliza's Tips for Organizing Travel Preferences

    • Travel Organizer Template

    • Personal Travel and Digging Deeper

    • Tip from Eliza

    • Planning for the Unexpected

    • Recap

    • Team Travel

    • International Travel

    • Recap

    • Module 1 Quiz

  • 3

    Flights

    • Introduction from Shelby

    • Airline 101

    • Classes of Service

    • Recap

    • Flight Cancellations and Credits

    • Tip from Shelby

    • Quick Note About Flight Changes

    • Recap

    • Working with the Airlines

    • Direct Bookings vs Third Party Bookings

    • Module 2 Quiz

  • 4

    Hotels

    • Introduction from Emily

    • Hotel Chains And Amenities

    • Marriott and Hilton Downloads

    • Hotel Status and Rewards

    • Corporate Hotel Rates

    • Direct vs. Third Party Bookings

    • Nonrefundable and Best Available Rates

    • Tip From Emily

    • Knowledge Cheeck

  • 5

    Travel Disruptions

    • Emily's back!

    • When airlines mess up, what happens?

    • When hotels mess up, what happens?

    • What to do when you make a mistake

    • TSA Precheck

    • Knowledge Check

FAQ

  • How long will I have access to the content in the course?

    All enrollments include lifetime access, even when the price goes up in the future. That way you can utilize the resources in the course next month or next year.

  • I have a different question not listed.

    Don't see your question on this list? Reach out to us at hello@assistantsguide.com – we'd love to help!